FAQ

MASARA Ubud Villas is located in the heart of Ubud, Bali, offering a peaceful retreat surrounded by lush tropical scenery while remaining conveniently close to popular attractions, restaurants, cafés, and cultural landmarks.

Check-in: From 2:00 PM
Check-out: Until 12:00 PM (Noon)

Early check-in and late check-out are subject to availability and may incur additional charges.

MASARA Ubud Villas features 8 private villas, each thoughtfully designed to provide comfort, privacy, and a relaxing tropical atmosphere.

Yes. Every villa includes its own private swimming pool, allowing guests to enjoy complete privacy throughout their stay.

 Breakfast inclusion depends on the booking package selected. Please refer to your reservation details or contact our team for confirmation. Guests are also welcome to dine at our on-site restaurant, Jaje Eatery, located next to the lobby. Jaje Eatery offers a wide selection of Eastern and Western dishes, freshly brewed coffee, refreshing beverages, and light bites, available throughout the day.

Yes. Complimentary high-speed Wi-Fi is available throughout the property and inside every villa.

Yes. Airport transfer service is available upon request.
One-way airport transfer: IDR 600,000 per vehicle.
We recommend booking your transfer in advance to ensure availability.

Yes. Complimentary on-site parking is available for guests traveling by car or scooter

Yes. Families are welcome at MASARA Ubud Villas. Baby cots and extra beds may be available upon request, subject to availability

To ensure the comfort of all guests, pets are not permitted unless otherwise approved by management.

Yes. Daily housekeeping is included to keep your villa clean and comfortable throughout your stay.

Yes. Selected villas feature a kitchenette equipped with a sink, refrigerator, coffee and tea making facilities, and essential kitchenware. Please note that the villas do not include a stove or cooking hob.

Absolutely. Our team can assist with arranging:

Ubud sightseeing tours
Mount Batur sunrise trekking
Bali Swing experiences
White water rafting
ATV adventures
Spa treatments
Yoga sessions
Private drivers
Scooter rental

 Yes. MASARA Ubud Villas is an excellent choice for honeymooners and couples seeking a romantic and tranquil getaway with private pool villas

Yes. We can arrange a variety of personalized experiences with advance notice, including:

Romantic honeymoon packages
Birthday and anniversary decorations
Romantic room decorations
Flower bath setup
Floating breakfast
Candlelight dinner arrangements
Flower arrangements
Airport transfers

Additional charges may apply depending on the selected package.

Yes. Smoking is permitted inside the villa only in the living room area. Smoking is not permitted in the bedrooms or other indoor areas to help maintain a fresh and comfortable environment for all guests

You can make a reservation or contact our team through:

WhatsApp
Email
The contact form on our official website

Our friendly team is happy to assist you before, during, and after your stay.

We accept major credit cards, bank transfers, and other payment methods as specified during the booking process.

Cancellation policies vary depending on the booking rate and platform. Please review the cancellation terms at the time of booking.

Each villa includes:

Private swimming pool 180 cm × 200 cm
King Size Bed
Air conditioning Complimentary high-speed Wi-Fi Smart
TV Premium bedding
En-suite bathroom
Hot and cold rain shower
Luxury bathroom amenities
Hair dryer
Safety deposit box
Coffee & tea making facilities
Mini refrigerator
Daily housekeeping

MASARA Ubud Villas is approximately 10 minutes by car from the center of Ubud, providing easy access to restaurants, cafés, shopping, and popular attractions while offering a peaceful retreat away from the crowds.

Yes. With reliable high-speed Wi-Fi, comfortable surroundings, and a quiet atmosphere, MASARA Ubud Villas is an ideal choice for digital nomads and remote workers

Yes. MASARA Ubud Villas features a welcoming common area that includes Jaje Eatery, our restaurant located next to the lobby. Jaje Eatery serves a wide selection of Eastern and Western cuisine, along with freshly brewed coffee, refreshing beverages, and light bites. Whether you’re starting your day with breakfast, enjoying a leisurely lunch, or unwinding with dinner and drinks, it’s the perfect place to relax and dine during your stay.